Diagnosis does no good if you can’t afford the prescription…
​...We help with both!

1-800-395-6360   [email protected]

New Members
Activating MDLive

This service provides unlimited, free access to doctors, by phone or by video, day or night for you and your family as well as a number of commonly prescribed medications for free.

The prescription benefit additionally provides discounts to thousands of other medications. All Rx benefits are accepted in over 65,000 pharmacies.

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​​Using the Physician Service:   

Activate Your MDLive Account First:  Members may begin using the physician service right away by clicking the "New Members Activating MDLive" button and following the instructions.  You may also call toll free:  1-888-674-2490 to setup your service.
Scheduling with a Doctor: Call 1-888-674-2490 or download the MDLive App for your smartphone

MDLive Experience

Printable Instructions

Using the Prescription Benefit:   

If your service comes with a prescription benefit, a member card is being generated and shipped.  Please allow up to ten business days to receive your card.  Present the card at any major pharmacy.  This program provides a $0 copay benefit for many of the generic medications prescribed by telemedicine.  Click here to see what drugs are covered.  If you are prescribed a medication and have a health insurance program, we always recommend that you use your health insurance card first as many insurance programs provide an Rx benefit.


Do Not Have a Card?
 
If you have not received your benefit card or need a replacement, complete the this form. We will respond right away.

Name
Email
Preferred Contact (Call or Email)
Employer Name if Employer Provided
Phone
Date Service Started
Required: Please provide a short description of your issue
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Employer does not offer BasiCare Plus?
You can sign up for the MDLIVE physician service for only $6.59 per month.  Click below to begin your purchase.  Once completed, you will recieve an email within 2 business days allowing you to activate and setup your service.  This is for the physician service only and includes only the Rx discount card without free medications

MDLIVE Service Only