For Enhanced™ Members
Physician Service
You must activate your membership before consulting a physician
Activate Physician Account
Option 1
Option 2
Option 3
Dependent Instructions:
You may add up to eight dependents to your physician service. The dependents you submitted during enrollment are already included in the prescription program, but you will need to add them to your physician service when activating your account.
A dependent is someone in your direct care that is under the age of 26. You can add minor dependents (under age 18) on your own but when adding adults you will give their basic information only.
Once you have provided the adult dependent information, that dependent will need to complete their own activation.
Pharmacy Service
BasiCare Plus® acute care program is accepted at every major pharmacy, nationwide.
Add Dependents to Rx
You can have up to eight (8) dependents on your Rx benefit plan. Simply click the button below and fill out the online form (be sure to have your membership card/number handy). A representative will confirm your request within two business days.
If you do not have a member card, have your employer request that a new one be sent to you.
Counseling Connect
To connect with our network, SupportLinc, use one of the two options below to start your service. IMPORTANT – If asked for your group name it is wellnesseap.
- Phone Number: 888.878.8598
- Website: https://wellnesseap.mysupportportal.com/
Have a question? We want to hear from you:
855-249-0008. Click here to activate your Recuro service.
Using your Mental Health Program
This benefit is powered through SupportLinc. You have three options for setting up and using the service.
A) Call 888-878-8598
B) Click here to visit support
If asked for your group name it is wellnesseap.