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Providing More Benefit for Less

New Members
Activating MDLive

This service provides unlimited, free access to doctors, by phone or by video, day or night for you and your family as well as a number of commonly prescribed medications for free.

The prescription benefit additionally provides discounts to thousands of other medications. All Rx benefits are accepted in over 65,000 pharmacies.

Lookup Rx Price
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​​Using the Physician Service:   

Activate Your MDLive Account First:  Members may begin using the physician service right away by clicking the "New Members Activating MDLive" button and following the instructions.  You may also call toll free:  1-888-674-2490 to setup your service.
Scheduling with a Doctor: Call 1-888-674-2490 or download the MDLive App for your smartphone

MDLive Experience

Printable Instructions

Using the Prescription Benefit:   

If your service comes with a prescription benefit, a member card is being generated and shipped.  Please allow up to ten business days to receive your card.  Present the card at any major pharmacy.  This program provides a $0 copay benefit for many of the generic medications prescribed by telemedicine.  Click here to see what drugs are covered.  If you are prescribed a medication and have a health insurance program, we always recommend that you use your health insurance card first as many insurance programs provide an Rx benefit.

Do Not Have a Card?
If you have not received your benefit card or need a replacement, complete the this form. We will respond right away.

Preferred Contact (Call or Email)
Employer Name if Employer Provided
Date Service Started
Required: Please provide a short description of your issue

Employer does not offer BasiCare Plus?
You can sign up for the MDLIVE physician service for only $6.59 per month.  Click below to begin your purchase.  Once completed, you will recieve an email within 2 business days allowing you to activate and setup your service.  This is for the physician service only and includes only the Rx discount card without free medications

MDLIVE Service Only